Overview

At IngMar Medical, our commitment to exceptional support and service is at the heart of everything we do. Our dedicated team possesses deep expertise and an empathetic approach, ensuring that every interaction is tailored to meet your unique needs. We pride ourselves on our rapid response times and our ability to offer effective solutions, demonstrating our dedication to your success.

Our new Aurora Service Packages are designed to provide comprehensive and flexible solutions tailored to your specific requirements. From basic troubleshooting to advanced technical or clinical assistance, our Service Packages ensure that Aurora users receive the level of support they need. Each package includes access to our team of experts, who are committed to ensuring your simulations run smoothly and efficiently. With our Aurora support, you can rest assured that help is always just a call or click away, enabling you to maximize uptime and productivity.

HOURS OF OPERATION:
We are open Monday through Friday, 8 AM to 5 PM Eastern Time.
You can reach us by phone, email or by filling out the form at the bottom of the page.

SALES:
(New orders, product inquiries)
412-441-8228, Press 2
sales@ingmarmed.com

CUSTOMER EXPERIENCE:
(Orders in process, technical support)
412-441-8228, Press 1
support@ingmarmed.com

Email or call us at (412) 441-8228, Press 2. We're here to help!

Brian

President

Sales

Alisha

Product Specialist 

Sales

Pete

Product Specialist 

Sales

Alex

International Business Development Manager

Sales

Greg

Marketing Coordinator 

Sales

Email or call us at (412) 441-8228, Press 1. We're here to help!

Justina

Director of Product Management
Customer Experience

Carli

Customer Success Manager
Customer Experience

Matthew

Clinical Product Specialist
Customer Experience

Jessica

Clinical Education Manager
Customer Experience

Ray 

PRN Clinical Educator

Customer Experience

Sara

Customer Success Coordinator

Customer Experience

 

Sean

IT & Network Support Engineer

Customer Experience

Brad

Production & Service Manager
Customer Experience

If you would like help beyond the resources posted in navigation, please complete the form below and we will get in touch with you within one business day.